Region of Queens Municipality

The Engineering and Public Works Department is responsible for the maintenance of municipal infrastructure.  The following table summarizes the infrastructure the department is responsible for:

 Inquires and Public Reporting

To report issues with Region of Queens infrastructure please call 902-354-7170 or use the Citizen Reporter Tool using the button below to submit non-emergency problems or requests for service. The Citizen Reporter allows users to anonymously submit new requests, review existing requests, and comment on requests submitted by other users. Once received, requests are triaged and completed based on priority.

EMERGENCY REQUESTS CAN BE REPORTED BY CALLING 902-354-7157 OR 902-354-4749 (AFTER HOURS)

NEW!! Citizen Reporter Tool, plus submit Curb Cut Application and Traffic Disruption Permits Applications online, and See Current Traffic Disruptions

Non-emergency requests related to parks & trails, transportation services, winter maintenance, water utility, sanitary and storm sewer through use of the Citizen Reporter. The tool will allow users to submit details of a particular request directly to the Engineering & Public Works Department. Once received the requests will be reviewed and triaged based on priority. Users can check back on the Citizen Reporter to review the status of their request as well as other requests throughout the Region of Queens Municipality. 

Click the icons below to submit requests.

 Requests

Department Contacts

General Inquiries/Public Works Garage:  902-354-7170
After Hours Emergency:  902-354-4749

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Director of Engineering and Public Works, Traffic Authority for Liverpool
902-354-7170

Garrett Chetwynd, E.I.T.
Assistant Director of Engineering and Public Works
902-354-7170

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Asset Management Coordinator

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Solid Waste Clerk/Safety Officer
902-354-3453

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Public Works & Solid Waste Supervisor

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Capital Works Supervisor

Operations 

Streets
The Region of Queens Municipality provides all needed maintenance to streets, sidewalks, and curbs within the community limits of Liverpool as well as sidewalks and curbs in Milton, Brooklyn and Caledonia.  During winter, roads and sidewalks within Liverpool and sidewalks within Caledonia are plowed and salted/sanded as necessary. To learn more about snow removal, please click this link . Public Works is also responsible for maintenance to municipally owned buildings, municipal garbage boxes, and numerous dry hydrants. 

Motor Vehicle Act of Nova Scotia requires that each town or former town in Nova Scotia appoint its own traffic authority to enforce certain provisions of the Motor Vehicle Act.  Adam Grant, P.Eng. serves as the Traffic Authority for Liverpool and Garrett Chetwynd, E.I.T. in his absence.  Traffic Autority reviews requests for road closures, parades, emergency safety plans as they relate to transportation routes, planned detours, traffic signage, etc. The traffic authority for all areas outside Liverpool is governed by the Provincial Traffic Authority and their Deputy Provincial Traffic Authorities.

Concerns with streets and roads outside of Liverpool should be directed to the Provincial Department of Public Works Operations Contact Centre (1-844-696-7737 or This email address is being protected from spambots. You need JavaScript enabled to view it.).

Water Utility
The Region of Queens operates a water utility for distribution of safe and healthy water through a network of over 35km of pipes to over 1,100 households and businesses in the Liverpool and Brooklyn areas.

Source water is drawn from Town Lake in Milton and is treated at the South Queens Water Treatment Facility. Operators run both the facility and the distribution system with the support of supervisors, engineers and clerks.

The Water Treatment Facility uses dissolved air floatation technology to purify the water drawn from Town Lake. Opened in April 2008, the facility can produce 1,470 US gallons per minute of potable water - exceeding treatment standards.

For the safety of our residents, and in line with regulation, frequent testing is conducted. Microbiological samples are tested at the South Shore Regional Hospital, while all chemical samples are tested at an accredited laboratory.

Waste & Storm Water Management
The Region of Queens Municipality operates two waste water treatment facilities. The South Queens Waste Treatment Facility, constructed in 2000, consists of an aerated lagoon system capable of treating 3.2 million gallons per day of sewage. Material requiring treatment is piped through 40km of pipe via 19 pumping stations located throughout Liverpool, Milton and Brooklyn.

The second facility is located in Caledonia. Constructed in 1997, it uses a sequencing batch reactor and services homes in Caledonia. The sewage network consists of 5km pipe and 2 pumping stations. Operation of this plant is fully automated and is monitored through the Public Works Garage in Liverpool via remote operation software.

  Click here to read Liverpool's Coastal Flooding Mitigation Study.