All land based emergencies in Queens County should be reported to 911 immediately, and the appropriate service or services will be dispatched depending on the incident. For maritime emergencies phone the Canadian Coast Guard at 1 (800) 565-1582. For all non-emergency inquiries, you can contact the service providers directly.
Police
The Royal Canadian Mounted Police is the police force responsible for Queens. They are part of the Southwest Nova District and have a full time office in Liverpool and one as needed office in the North Queens Visitor Information Centre. Their phone number is 902-354-5721.
Fire & Rescue
All of the fire departments in Queens are serviced by volunteers. For non-emergency information and enquiries, please find contact information below.
| Group/Facility | Facility Phone |
| Greenfield Fire Department | 902-685-2174 |
| Liverpool Fire Department | 902-354-4530 |
| Mill Village and District Fire Department | 902-677-2267 |
| North Queens Fire Association | 902-682-2696 |
| North Queens Ground Search & Rescue | 902-685-3993 |
| Port Medway Fire Department | 902-677-2006 |
| Queens Co. Ground Search & Rescue | 902-354-7319 |
Ambulance
All situations requiring an ambulance should be directed to 911, however if you have general inquiries about Emergency Health Services in Nova Scotia, you can e-mail them or phone their Halifax office at 1-844-424-5438.
NOVA SCOTIA POWER CRITICAL CUSTOMER COMMUNICATION PROGRAM
The Critical Customer Communication Program is designed for Nova Scotia Power customers whose health is directly dependent on electricity, such as those requiring oxygen machines or dialysis. Those who are registered for this program will receive the following from Nova Scotia Power:
• Advance notice of planned power outages
• Contact during unplanned power outages expected to last longer than four hours and information on the cause and the expected time power will be restored
• Updates if the restoration time changes during the repairs
Signing up is easy … provide a letter from your doctor or registered medical service provider describing the type of home/critical care you currently receive that is dependent on electricity. Mail or fax your letter to Nova Scotia Power:
Nova Scotia Power
P.O. Box 910, Halifax, NS, B3J 2W5
Attention: Critical Customer Communication Program
Toll Free Fax 1-888-428-6108
Attention: Critical Customer Communication Program
There are several things you can do to be prepared for power outages if your health is directly dependant on access to electricity for medical devices:
• Contact your health care or medical service provider for advice on handling power outages
• Plan other living arrangements you may require during an outage, or make arrangements for an alternative power supply
• Plan for alternate or additional oxygen supplies and other medical equipment as necessary
If information such as your phone number, service address or medical circumstance has changed, please contact Nova Scotia Power at 1-800-428-6230 or update your account information online https://myaccount.nspower.ca/self-service/update-your-account
