Public Notice: RQM Municipal Water Conservation Measures

*** UPDATE: Nov. 27, 2024:

Continued Voluntary Conservation Measures for Water Utility Customers in Liverpool and Brooklyn

November 27, 2024: Despite recent rainfall, there has not been enough to remove the voluntary water conservation measure in place for water utility customers in Liverpool and parts of Brooklyn. Water levels at the Town Lake Reservoir are uncharacteristically low, and water conservation measures are in place because of much lower than usual precipitation. This has caused the reservoir levels to drop over time. Without sufficient rainfall to replenish the reservoir, conservation measures from customers of the utility are critical to preserving the water available for use. Region of Queens Municipality thanks all the customers who have conserved their water. Please continue your conservation efforts.
Current Water Levels and Conservation Need
At full capacity, the Town Lake Reservoir has a maximum depth of nine feet above the water intake pipe. At present, the water level is at six feet. If levels reach five feet, it triggers the Warning Level, where reduced water pressure could impact the entire system. While the system is operating at lower pressure, it remains functional.
How You Can Help
Residents can make a significant impact by adopting these conservation measures:
• Flush toilets only when necessary. Depending on the efficiency of your toilet, each flush uses between 6 to 26 litres of water.
• Shorten the length and frequency of baths and showers.
• Reduce laundry loads and dishwashers – wash a full load.
• Turn the tap off when brushing your teeth, shaving, washing your face.
• Report leaks immediately to the Municipality at 902-354-7170.
Stay Informed
Updates are provided every Wednesday afternoon on Region of Queens Municipality’s website (www.regionofqueens.com) and social media pages, with more frequent updates if necessary.

Continued Voluntary Conservation Measures for Water Utility Customers in Liverpool and Brooklyn

November 22, 2024: The Region of Queens Municipality is asking Water Utility customers in Liverpool and Brooklyn to increase water conservation efforts, aiming to reduce usage by 50%. These measures are critical to preserving the water levels in the Town Lake Reservoir, which services Liverpool and parts of Brooklyn, Queens County. 

“The efforts of residents and businesses to cut back on their water usage over the past few weeks is greatly appreciated, and we understand that it is very challenging to decrease your water usage by half.  But the reality is that there just has not been enough rain to restore the levels to where we want to see them at the reservoir,” said Mayor Scott Christian. We are not currently at a level that requires mandatory conservation measures and if we all do our part it will help to ease the strain on the water supply until we get some badly needed rain.”

Current Water Levels and Conservation Need : At full capacity, the Town Lake Reservoir has a maximum depth of nine feet above the water intake pipe. Currently, the water level stands at six feet. If levels reach five feet, it triggers the Warning Level, where reduced water pressure could impact the entire system. While the system is operating at lower pressure, it remains functional. 

Hydrant Flushing and Water Quality: Some residents have raised concerns about hydrant flushing. These “flusher locations” are essential to maintain water quality throughout the system. The Municipality has reduced flushing rates from 40 to under 5 gallons per minute to conserve water while ensuring safe potable water distribution. 

How You Can Help: Residents can make a significant impact by adopting these conservation measures: 

  • Shorten the length and frequency of baths and showers. 
  • Flush toilets only when necessary. 
  • Reduce laundry loads—wash only when visibly soiled or odorous. 
  • Run dishwashers and washing machines with full loads. 
  • Report leaks immediately to the Municipality at 902-354-7170. 

Stay Informed : Updates are provided every Wednesday afternoon on Region of Queens Municipality’s website (www.regionofqueens.com) and social media pages, with more frequent updates if necessary. 

Region of Queens Water Utility Customers Asked to Significantly Decrease Water Usage

November 20, 2024: To conserve the decreasing amount of water in the Town Lake Reservoir,water utility users in Liverpool and Brooklyn are asked to decrease their water usage by half.  There has not been a significant amount of rain since conservation measures were introduced on November 1, 2024, and there is little rain in the upcoming forecast.

It is essential that the public take steps to conserve water and limit their use of water by 50% to conserve the water resource. Water levels continue to drop in the Town Lake Reservoir which supplies water to Liverpool and parts of Brooklyn. Please do your part to help conserve the water supply. 

Impactful steps that you can take to conserve water:

  • Reduce frequency and duration of baths and showers
  • Only flush toilets when necessary
  • Reduce the number of times of week that you do laundry – wash clothes and bedding if visibly soiled or have an odour
  • Only run dishwashers and washing machines with full loads
  • Report suspected leaks to the Municipality (phone: 902-354-7170)

The next scheduled update will be in the afternoon of Wednesday, November 27, 2024.  Updates will be posted on www.regionofqueens.com and on Region of Queens’ Facebook and Twitter pages. 

UPDATE: November 13, 2024
Residents and Businesses Urged to Increase Water Conservation Efforts

Water levels continue to drop in the Town Lake Reservoir which supplies water to Liverpool and parts of Brooklyn. It is essential that the public take steps to conserve water, and to limit their use of water to conserve the resource. Should water levels continue to drop, mandatory water conservation measures will be required. Please do your part to help conserve the water supply.

While the conservation efforts are appreciated by Region of Queens Municipality, to prevent mandatory water conservation measures from being applied, significant rainfall and a marked decline in use of the water supply by users are needed. When a mandatory order is in effect, violators will have their service suspended (disconnection) and a monetary charge applied to their account for a reconnection in accordance with the Utility’s Schedule of Rules and Regulations. 

There has been insignificant rainfall during the two weeks since voluntary water conservation measures were announced by Region of Queens Municipality on November 1.  Environment Canada recorded 4.1 millimetres of precipitation at their Western Head station last week, whereas amounts of at least 50 millimetres per week are required to sustain the lake level at the current rate of use. 

The next scheduled update will be in the afternoon of Wednesday, November 20, 2024.  Updates will be posted on www.regionofqueens.com and on Region of Queens’ Facebook and Twitter pages. 

Here are a few easy ways to conserve water:

  • Reduce the frequency of flushing toilets
  • Eliminate washing cars and watering lawns/gardens
  • Report suspected leaks to the Municipality (phone: 902-354-7170)
  • Take shorter showers and turn off taps when not in use while showering or brushing teeth
  •  Only run dishwashers and washing machines with full loads
  • Fix any leaks or dripping faucets

UPDATE: November 6, 2024:

Public Notice: Water Conservation Measures to Continue for Region of Queens Municipal Water Users

November 6, 2024: The public is being asked to continue water conservation measures that were announced on November 1 for Liverpool and Brooklyn due to low water levels in the Town Lake Reservoir.Although there has been some rain in the days since conservation measures began, it was not a significant amount and has not improved the situation. 

The efforts of users to conserve water are  appreciated by Region of Queens Municipality, and the Municipal asks to continue to be aware of the amount of water they are using and take steps to limit and reduce their usage to conserve the potable water supply.

The next scheduled update will be in the afternoon of Wednesday, November 13, 2024.  Updates will be posted on www.regionofqueens.com and on Region of Queens’ Facebook and Twitter pages. 

Here are a few easy ways to conserve water:

  • Limit lawn and garden watering
  • Fix any leaks or dripping faucets
  • Take shorter showers and turn off taps when not in use
  •  Only run dishwashers and washing machines with full loads

November 1, 2024:  Region of Queens Municipal water users (Liverpool and Brooklyn) are asked to take steps to conserve water beginning now. Water levels in the Town Lake Reservoir have been decreasing due to lack of rain and there is limited rain in the forecast. The water is safe to use, but users must begin conservation measures now to lower consumption until more rainfall is received. The Municipality recognizes that sometimes requests to conserve water can unintentionally lead to increased usage, and request that people actively be aware of the amount of water they are using and do their best to limit use.

The next scheduled update will be in the afternoon of Wednesday, November 6, 2024.

Here are a few easy ways to conserve water immediately:

  • Limit lawn and garden watering
  • Fix any leaks or dripping faucets
  • Take shorter showers and turn off taps when not in use
  • Only run dishwashers and washing machines with full loads

The cooperation of Region of Queens Water Utility customers to do their part to conserve water is appreciated.