Region of Queens Municipality

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Why do I have low water pressure?

Low water pressure can be result of many things. Before you call, ask yourself these questions:

  • Do I have a leak on my property?  Check pipes throughout the house, listen for a noisy line if all taps are off, is the toilet running?
  • Does my water filter cartridge need to be changed?
  • Do I have normal pressure at my outside tap?

If, after checking the above, you still have low pressure, call our office during business hours at 902-354-3455.

What do I do if my sewer is plugged?

As a home owner/landlord, you are responsible for the section that runs from your house to the property line. You will need to have a licensed plumber investigate your sewer block.  If that contractor determines the block is outside your property, you can call our office at 902-354-3455.  We will need to know the name of the plumber that verified the location of the blockage.

It's after hours and I have an emergency. How do I contact you?

Our after hours pager number is 902-354-4749. Please leave a clear and precise message and your call will be returned as soon as possible.

The street in front of my house is flooded. What can I do?

Plugged catch basins are the most frequent cause of this problem. As a resident and home owner, you can greatly assist us in keeping this under control by not raking leaves, grass, or small branches onto the street where rain water will force it into the drain causing blockages. The same problem can occur with snow and ice. If a plug does occur, please call our office at 902-354-3455.

Is there a winter parking ban and what should I do during a storm?

Section 139 of the Nova Scotia Motor Vehicle Act governs all on-street parking during snow removal operations.  Per this legislation, vehicles can be towed any time during the day or night if they are interfering with snow-clearing operations.  This legislation is in effect year-round.

Who do I call when the street light is burnt out?

The replacement of street lights is the responsibility of Nova Scotia Power, who can be contacted at 1 (800) 428-6230. It is also requested that you advise our office as well at 902-354-3455.